Privacy Policy

Travessy Destinations Pvt. Ltd. ("Travessy", "we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit travessy.in or make a booking with us.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, passport/ID details, nationality
  • Booking Information: Travel dates, destination preferences, payment details, special requests
  • Technical Information: IP address, browser type, device information, cookies, and usage data
  • Communication Records: Emails, messages, and feedback submitted to us

2. How We Use Your Information

  • To process and manage your bookings
  • To communicate booking confirmations, itineraries, and updates
  • To process payments and issue invoices
  • To send travel tips, offers, and newsletters (you may opt out at any time)
  • To comply with legal obligations (visa processing, GST filings)
  • To improve our website and services

3. Sharing of Information

We do not sell or rent your personal data to third parties. Your information may be shared with:

  • Hotels, airlines, ground operators, and visa authorities — solely to fulfil your booking
  • Payment gateways for secure transaction processing
  • Government bodies when legally required

4. Data Security

We implement industry-standard security measures to protect your personal data. All payment transactions are encrypted. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to improve user experience, remember preferences, and analyse traffic. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Indian laws (including GST and accounting requirements — typically 7 years).

7. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at info@travessy.in. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised policy.

10. Contact Us

For any privacy-related concerns: info@travessy.in | +91 99147 90040 | Travessy Destinations Pvt. Ltd., Phagwara, Punjab, India

Last updated: April 2026 | This policy complies with the Information Technology Act, 2000 and IT (Amendment) Act, 2008 of India.